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CHAPTER 5. DISCUSSION 31 and demonetizing videos of innocent people instead of punishing the pedophiles who are commenting on them. MY VIDEO GOT DEMONETIZED AND COMMENTS ARE DIS- ABLED JUST BECAUSE I CALLED THEM OUT ON IT. this is nuts.” [75] YouTube’s current solution is all-encompassing; any video that features a minor has its comment sec- tion disabled. Creators can ask for an appeal on the decision, but the time it takes for the YouTube Team to review an appeal is unpredictable [73]. Is there a solution where creators can have discussions with their viewers in the comment section, and simultaneously censor predatory activity? A main element of the creator-viewer relationship is communicating through the comment section, so when creators’ comment sections are disabled, creators feel disconnected to their community and censored by YouTube. In an April blog post this year, Wojciciki announced that her top 2019 priority is to sup- port creators [83]. Wojciciki spoke with top creators such as James Charles, Shane Dawson, and Safiya Nygaard about creators’ concerns with the platform. The YouTube community has been wanting clearer community and advertisement guidelines, so that creators can re- liable predict monetization and better comprehend the recommendation system. Creators are also asking for diverse representation on the Trending tab. YouTube plans on providing more details in their community guidelines. She also states that YouTube has improved the accuracy of its classifier categorizing ad friendly content by 25 percent [83]. In terms of addressing the representation of creators in the trending tab, videos are screened for safety (profanity, nudity, violence), and once cleared are assessed on their “temperature” — how quickly it gains views [83]. YouTube’s goal is to have half of the content on trending come from YouTubers, and the other half from traditional media. She said they are also working on increasing the diversity of creators through expanding upon the Creator on the Rise and Gamer on the Rise initiatives. Technical Implications As it currently stands, the only way creators understand YouTube’s policies and practices is through reading the community guidelines, and the limited statistics on their creator dash- board. How can YouTube design a solution that allows content creators to collaborate with the algorithm, understanding how it views and classifies creators’ videos? Could YouTube develop an online chatbot that facilitates communication between creators and the algorith- mic workings of the platform? What other tools could YouTube develop to help creators succeed on the platform? In terms of removing extremism from the platform, YouTube trains anti-abuse machine- learning models to flag and remove violent and hateful content [79]. YouTube has also employed thousands of human reviewers to flag content [79]. What other technical solutions should YouTube consider when combating extremism? Could they deploy a web crawler to classify content? Could they develop systems that screens content in the uploading process? Could they collaborate with other media platforms to curb extremism together? YouTube is one of the most chaotic places on the internet. It’s already facing huge obstacles, but hopefully challenging YouTube’s solutions will make the platform safer andPDF Image | How Content Creators Craft Algorithmic Personas and Perceive the Algorithm that Dictates their Work
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