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13. Additional conditions for Groups Group tariffs are applied only if agreed in advance and confirmed in written by the Hotel. The tariffs for individual travellers apply to a Group of less than 10 rooms. The final number of persons in the Group (including the list of names) must be notified to the Hotel no later than 10 calendar days prior to the Group's arrival. The cancellation charges set out in clause 9 shall apply in case of cancellation of a Group reservation. 14. Handling of functions/events If the Hotel obtains technical and other equipment from third parties for the Guest at the latter's behest, the Hotel shall act for the account of the Guest. The Guest shall be responsible for careful handling and proper return of the equipment. The Hotel shall be indemnified by the Guest in respect of all claims from third parties arising from the provision of such equipment. Utilisation of the Guest's own electrical equipment and appliances with the use of the Hotel's electricity network shall require the Hotel's prior written consent. Faults or damage to the Hotel's technical installations occurring due to the use of such equipment and appliances shall be payable by the Guest unless the Hotel is itself responsible for such faults or damage. Costs of power incurred due to the use of electrical equipment and appliances may be recorded and charged by the Hotel on a flat-rate basis. Faults on technical or other equipment provided by the Hotel shall be rectified as soon as possible once reported by the Guest. If the Hotel is not responsible for such faults, promises of performance shall not be reduced nor shall grounds for liability be established due to same. The Guest must, at his or her own expense, obtain all official permits that may be required in order to stage the event. The Guest has to comply with such permits and with all other public law regulations in connection with the event at his own cost. Fines on account of a violation of permit conditions must be paid by the Guest. At his or her own responsibility, the Guest must complete all formalities and settle all accounts related to the presentation of music and other recorded sound with the responsible bodies (e.g. SUISA (the Cooperative Society of Music Authors and Publishers in Switzerland)). 15. Objects brought into the Hotel by Guests Exhibits or other objects (including personal items) are present in the function rooms or on the Hotel premises at the Guest's risk. The Hotel shall not accept any obligation of surveillance or safekeeping. The Hotel shall not accept any liability for the loss or destruction of the objects brought into the Hotel, or for damage to same, except in cases of gross negligence or intent on the part of the Hotel. Insurance of objects brought into the Hotel is incumbent upon the Guest. Decorative materials brought in by the Guest must comply with the regulations of the fire prevention authorities. The Hotel is authorised to require presentation of official proof in this regard. Setting up, positioning and fixing of objects must be agreed with the Hotel in advance on account of potential damage. Exhibits or other objects brought into the Hotel must be removed immediately after the end of the event. If objects are left behind, the Hotel may have them removed and / or stored at the Guest's expense. If removal thereof entails unreasonably high expense or effort, the Hotel may leave the objects in the function room and charge the Guest the usual room rental for the period during which they remain there. Packaging materials (cartons, crates, plastic, etc.) related to items delivered for the function by the Guest or third parties must be disposed of by the Guest. If the Guest leaves packaging materials behind in the Hotel, the Hotel is entitled to dispose of same at the Guest's expense. 16. Actions, usage and liability a) Hotel The Hotel waives liability towards the Guest for minor and medium negligence insofar as legally possible, and shall be liable solely in case of loss or damage caused intentionally or by gross negligence. If the Hotel's services are subject to faults or disruptions, the Hotel shall endeavour to remedy same provided that they are reported immediately by the Guest. If the Guest fails to notify a fault to the Hotel promptly, there shall be no entitlement to a reduction of the contractually agreed remuneration. The Hotel shall be liable for Guests' property brought into the Hotel in accordance with the statutory provisions, i.e. up to a sum of CHF 1,000.00. The term "brought into the Hotel" is deemed to designate objects which the Guest keeps in his or her Hotel room and in the safe provided for this purpose. The Hotel shall not be liable for minor or medium negligence. If valuables (jewellery, etc.), cash or securities are not handed over to the Hotel for safekeeping, the Hotel's liability is waived insofar as legally possible. The Hotel generally recommends that money and valuables be kept in the safe in the room or in the safe at Reception. Unless any loss or damage is reported to the Hotel as soon as it is discovered, claims on the part of the Guest shall lapse. The Hotel shall not be liable under any legal title for services which it has merely arranged for the Guest as an intermediary. The Hotel declines all liability for theft and damage to materials brought in by third parties. b) Guest Riffelalp Resort 2222 m, CH-3920 Zermatt / www.riffelalp.com / reservation@riffelalp.com / Tel: +41 27 966 05 55PDF Image | Riffelalp General Terms and Conditions
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